We have built it into chimney breast. If any of the lamps that come with the fire stop working, this issue will occur. Don't use de-ionised water. The auto shut off requires the minerals in the water to detect water level in the sump.Are Opti-Myst fires expensive to run? Water Reservoir! Required fields are marked *. Reorient or relocate the receiving antenna. Dont forget if your in the Denver Colorado Area Visit our showroom today! . It may not display this or other websites correctly. Electric Fireplaces. . In some cases, these wires can have tie wraps added to prevent the wires from being seen after final assembly, not included.! Very faint whisps of steam rise, in fact , Product troubleshooters. . . This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-leader-1','ezslot_9',167,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-1-0');Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-sky-3','ezslot_24',168,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-sky-3-0');Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-leader-2','ezslot_12',169,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-2-0');Operation is subject to the followingtwo conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device.CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPENNO USER-SERVICEABLE PARTS INSIDESAVE THESE INSTRUCTIONSif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-narrow-sky-1','ezslot_18',170,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-narrow-sky-1-0');Site Selection and PreparationThis section provides instructions for selecting a location and preparing the site to install the Log Grate.Select a suitable location that ensures the Log Grate is sitting on a hard level surface for optimum flame effect.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-netboard-1','ezslot_20',171,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-netboard-1-0');Install the unit in an opening with the minimum dimensions: 28 (711 mm) wide, 20 (508 mm) high 17 (432 mm) deep for optimal appearance and to allow for removal of the Refill Container. (Figure 2) Plug the power adapter into the front of the unit, then plug the unit into a 15 Amp/120-volt outlet.WARNING: Only use Dimplex approved 24V DC power supply, min. If the above steps dont resolve the issue, then it is clear that the sump fan has failed, and you might have to give a check. . Require Parts Information? . $.ajax({ 0000136149 00000 n Since purchase it has had numerous transducers, two new fans and two new power units. . (Figure 5)! window.open(url, "_blank"); The Dimplex 28" Opti-Myst Open Hearth Electric Insert is a flame only fireplace (no heat) insert that is designed with cutting edge technology for the most realistic, visually attractive design. 0000101883 00000 n (Figure 4)This will synchronize the remote control and receiver.Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.! Opti-myst Pro Built-in Cassette (CDFI1000/CDFI500 PRO) Built-in Electric Fireboxes. The LED driver board may be defective. See Maintenance instructions for disassembly.OperationThe manual controls for the Log Grate are located on the front right side. . 1. Free shipping for many products! . 0000138893 00000 n . . Moreover, they are 100% safe with cool flames and no emissions. Replacement Parts11 It uses the water tank under the fires integral parts to transform the stored water into the mist! We will then send parts as per your warranty. 0000002761 00000 n Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The consent submitted will only be used for data processing originating from this website. NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. . disconnect power to the unit and call Glen Dimplex Americas at 1-888-346-7539 for technical support. Consult the dealer or an experienced radio/TV technician for help. To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician. 0000001650 00000 n Using the national average of 15.21 cents for kW/ hour, the Opti-Myst Pro 500 cassette costs $0.02/hour and Opti-Myst Pro 1000 cassette costs $0.07/hour with the addition of water costs 2021-12-08 Just had similar. I feel like a feature this large however. Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539. . the transducer.CAUTION: Do not put plastic components in the dishwasher.! Value for Money. Keeping the fire working has cost me upwards of 500. They come with a smaller water tank that supports up to only 2 days, even if you run it for 2-4 hours a day. Limited warranty service requires proof of purchase of the product.What Glen Dimplex Americas will do in the event of a defect In the event, a product or part covered by this limited warranty is proven to be defective in material or workmanship during the12 months limited warranty period you have the following rights:Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. If the issue continues after all these steps, contact Dimplex service by filling out their service call request form. Take a look at our help articles to see if your problem is listed. . If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. . 0000001684 00000 n . . ONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. . . On-site or in-home services may be performed at the purchasers specific request and expense at Glen Dimplex Americas then-current rates for such services. I do recommend a filter if your going to run a hard water line. The water in the opti myst fire has to be filled fully from time to time. Home / dimplex / Dimplex Opti-myst Black Electric Fire; Standard by admin March 7, 2021 No Comments. . View All Electric Fires. Your email address will not be published. . . Fireplace Accessories. . Log Grate Installation7 Opti-Myst. . Checking your insert is also necessary, as some models need a recess depth of 75mm, whereas some recent models need a recess depth of over 80mm. . To access the transducer: Remove the top cover by turning the retaining tabs on both ends of the water reservoir. . NOTE: Before attempting any operation with the remote control, pull the plastic insulator strip out from between the remote casing and battery cover (Figure 4). Dimplex electric fireplaces help bring luxury to your home, no matter your skill level - view electric fireplaces that simply plug-and-play or hard-wire seamlessly. This video demonstrates how fast change the below in a Dimplex Cheriton electric fire. startxref Install one (1) 12-Volt (A23) battery in the battery holder. 0441440300RPTop Cover Assembly 9600530100RPWater Reservoir (Sump) 0441380100RPFan Assembly ..5300300100RPFan Housing Assembly 9600540100RPFan Filter 8600300100RPTransducer 3800040100RPif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-narrow-sky-2','ezslot_19',181,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-narrow-sky-2-0');1-888-346-7539 | www.dimplex.comIn keeping with our policy of continuous product improvement, we reserve the right to make changes without notice. 2021 Glen Dimplex AmericasA BRAND OF GLEN DIMPLEX AMERICASwww.dimplex.comDocuments / ResourcesDimplex DLGM29 Opti-Myst Open Hearth Fireplace [pdf] Owner's ManualDLGM29, Opti-Myst Open Hearth Fireplaceif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-large-mobile-banner-2','ezslot_11',104,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-mobile-banner-2-0');Related PostsDimplex BLF74 Galveston Linear Electric Fireplace User ManualDimplex BLF74 Galveston Linear Electric Fireplace User Manual - Optimized PDF Dimplex BLF74 Galveston Linear Electric Fireplace Userif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-small-rectangle-2','ezslot_27',182,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-rectangle-2-0');Dimplex DFI23TRIMX Expandable Trim Kit for Standard Log Set Electric Fireplace Insert User GuidePRACTICAL USERS GUIDE FOR THE FIREPLACE TRIM MODEL NUMBER: DFI23TRIMX FIREPLACE TRIM ASSEMBLY TOP BOTTOM NOTE: VIEW FROMif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-medrectangle-1','ezslot_14',280,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-medrectangle-1-0');report this adDimplex Sierra Linear Electric Fireplace [SIL48, SIL60 & SIL72] User ManualDimplex Sierra Linear Electric Fireplace [SIL48, SIL60 & SIL72] User Manual - Optimized PDF Dimplex Sierra Linear ElectricPleasant Hearth electric fireplace User Manual [Model: 24-900-002]Pleasant Hearth electric fireplace User Manual [Model: 24-900-002] - Optimized PDF Pleasant Hearth electric fireplace User Manual [Model:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-leader-3','ezslot_13',721,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-3-0');January 6, 2022January 8, 2022Posted inDimplexTags: Dimplex, DLGM29, Opti-Myst Open Hearth FireplacePost navigationPrevious Post Previous post:Dimplex DXBRVAP4 4 Stage Air Purifier User GuideNext Post Next post:Dimplex DCFF40CH 40cm HV Floor Fan Instruction Manual. 0000018828 00000 n Check with your Local Authority or Retailer for recycling advice in your area.MaintenanceWARNING: Disconnect power before attempting any maintenance or cleaning to reducethe risk of fire, electric shock, or damage to persons.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-sky-4','ezslot_25',177,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-sky-4-0');Log Grate Surface CleaningUse a warm damp cloth only to clean the surfaces of the Log Grate. . Warranty10 Transducer creating mist, fan not turning. Available designs: Wall Mounted Water Vapor Fireplaces that you can use in any space large or small, including bedrooms, bathrooms, foyers and more; Media Consoles and Mantels with Water Vapor Fireplaces for your TV and electronics; Water Vapor Cassettes and Inserts - perfect for custom applications for use in seamless built-in designs. Use it only as described in this manual. . Taking care of your Dimplex opti-myst transducer is fairly simple. Very happy. (Figure 5)! Using tap water will hinder the performance of the opti-myst and initiate the formation of limescale. CAUTION: Do not put plastic components in the dishwasher.! The consent submitted will only be used for data processing originating from this website. Dimplex Opti-Myst is a series of electricity-powered fireplaces with water vapor flames. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your Log Grate.STOP NO NEED TO RETURN TO THE STORE, Questions with operation or assembly? Dry with your cloth towel (not paper towel) and set aside. Keep away from children. 96 0 obj <> endobj The mist is extremely safe for your children, pets and even the elderly, as it remains completely cool to touch. This is a very attractive looking good quality heater., ideal for heating smaller rooms. If all bulbs have failed, purchase new bulbs and replace all. And 2 1000 cassettes. Outdoor Heaters. . . or if you are doing it yourself you can find suppliers local to you. Help. These limits are designed to provide reasonable protection against harmful interference in a residential installation. During assembly, each log requires the electrical connectors on the log and grate to be connected as they are being placed. . Linear Fireplaces. . Menu. Opti-myst Cassetts. . Return unit to an authorized service facility for examination, electrical or mechanical adjustment, or repair. Do not use outdoors. The Log Grate is not intended for use in bathrooms, laundry areas, and similar indoor locations. This feature creates an ultra-fine water mist that is illuminated by the Opti-Flame Effect. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect, the purchaser assumes the entire cost of all necessary servicing or repair.What this limited warranty covers and for how long products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the abovelimitation may not apply to the purchaser.What this limited warranty does not cover This limited warranty does not apply to products that have been repaired (except by Glen Dimplex Americas or its authorized service representatives) or otherwise altered. NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. Mantels. If you can't work out how to do that it'd probably be a bit (read: Lot 2021-08-21 When you find Dimplex electric fire flame effect not working, the followings may be the cause: The wiring is loose. You first have to check that the water tank is filled fully or adequately so that the sump gets filled, which will cover the transducer. All electrical heaters have hot and arching or sparking parts inside. . The Dimplex Opti-Myst Grand electric stove is an ideal alternative to a gas or solid fuel fire. OPTIMYST DIAGNOSTIC AND REPAIR More extensive technical information in the Optimyst diagnosis manual Available on request: 40011923 SERVICE INSTR. . Electric Heating Electric Heating. Operation8 Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide limited warranty services. . Running a waterline is an absolute must! . The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. LED flame effect can be used . To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Operation is subject to the followingtwo conditions: (1) this device may not cause interference and (2) this device must accept any interference, including interference that may cause undesired operation of the device. 2011-07-07 The Opti Myst fire uses a water tank cleverly located under the internal workings of the fire to transform water into myst (similar to what some people do with a pond). If your troubleshooting doesn't fix the issue, you can contact Dimplex customer support online. I am posting this because I am having problems which seem slightly different from all other Optimyst problems I've read about here, Update: I have now stripped the fire down to check for burned connections . 2022 Go Assist is a trading name of BIG Warranties Limited, which is authorised and regulated by the Financial Conduct Authority under FRN No. If it lights up when the fire is switched back on please purchase a replacement. This limited warranty does not entitle the purchaser to on-site or in-home services. Do not attempt to wire your own new outlets or circuits. . Check the water in the sump and identify if its sufficient for the sump to cover the transducer. Carefully unpack all of the components from the box. . Multiple Options Available. . If you face this problem, follow the given below steps that will help you resolve this issue. As the mist rises through the logs warm light is emitted which reflects against the water, creating an incredibly realistic 3D illusion of flames and smoke which is commonly . 139 Products. e.preventDefault(); This remote control has a range of approximately 50 (15.25m).It does not have to be pointed at the fireplace and can pass through most obstacles (including walls). Assemble power adapter. Alameda ALM20 : Albany ABN15 : Atherton Atherton ATH20: . . Thats a lot of tanks to fill. Replacement parts. It is quiet and very stylish. 0000000016 00000 n Solution: First, check to see whether the power cable has melted or if a fuse has blown. WARNING: Only use Dimplex approved 24V DC power supply, min. . Purchased in June 2019 at Appliances Online for $499. Build Quality. 0000003361 00000 n NOTE: Before attempting any operation with the remote control, pull the plastic insulator strip out from between the remote casing and battery cover (Figure 4).Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-large-leaderboard-2','ezslot_8',550,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-leaderboard-2-0');Unplug the power adapter from the unit.Wait for a minimum of five (5) seconds and then plug the power adapter back into the unit.Within 10 seconds of re-acquiring power, press the ON button located on the remote control. Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above).IMPORTANT INSTRUCTIONSWhen using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. For your safety, alwayscomply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.To view the full line of Dimplex products, please visitwww.dimplex.com7212240100R05if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-medrectangle-4','ezslot_3',163,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-medrectangle-4-0');Always use a qualified technician or service agency to repair this Log Grate.NOTE: Procedures and techniques that are considered important enough to emphasize.CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-box-4','ezslot_7',164,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-box-4-0');Contents hide1 Having problems with my cassette optimyst fire lights go on then cuts out. NOTE: Once the mist has been activated, the unit will have to be turned Off, using either the momentary button, on the unit, or the Off button on theremote control, then back on to return to Level 1 Logs and Light only operation.Battery Replacement. During assembly, each log requires the electrical connectors on the log and grate to be connected as they are being placed. 0000136188 00000 n Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Here's how we can help We have a wealth of information immediately available via our Help Centre . In the end he replaced every working part (only the basic frame remained), and it worked for several months. The fan has stopped working, there is no power supply to the fan, no misting, checked the using alternative supply and it works. Did you check Water tank? . Dark Chocolate Espresso Paleo and Keto Mug Cake, Creamy Potato Carrot Leek Soup Recipe (4.1/5), Roasted cauliflower, bacon & chilli pasta. We decided it would be fun to build a wall of fire in our showroom being that we are a fireplace install team and all! Dimplex is one of the largest manufacturing companies producing electric fireplaces, which has driven electric fireplaces to some great innovations. If nothing of the above works, contact Dimplex service by filling out their service request form. . Electric Fireplace Repair (Dimplex) Ray Whyte 4.49K subscribers 141K views 4 years ago Dimplex Electric Fireplace, the heater and fan quit working. 0000022026 00000 n CAUTION: Ensure that the logs are placed so that they are not blocking the flame effect outlet. 2023 Glen Dimplex UK Limited No.1313016. Do not use abrasive cleaners. What is cool too, is they do have the sound machine so you can hear the crackling and everything. These fireplaces are considered one of the most realistic electric fireplaces. English Franais On-site or in-home services may be performed at the purchasers specific request and expense at Glen Dimplex Americas then-current rates for such services.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-small-square-1','ezslot_28',180,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-square-1-0');Glen Dimplex Americas will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labor or transportation costs. Be careful while you remove the transducer from the fire and then let it dry completely.2. . }); Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. Each log is a separate component that needs to be placed on the grate. Maintenance Opti-myst Pro Box Heater Surface Cleaning To remove fingerprints or other marks, the exterior finish can be cleaned with a damp cloth with a mild detergent. The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. Dimplex Parts > Opti-Myst Fire Spares; Search Your Cart: Opti-Myst Fire Spares. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Do not burn wood or other materials in the Log Grate. Always use a certified electrician should new circuits or outlets be required. Always use properly grounded, fused, and polarized outlets. Disconnect the power supply before performing any cleaning, maintenance, or relocation of the unit. When transporting or storing the unit and cord, keep it in a dry place, free from excessive vibration, and store it so as to avoid damage. The Log Grate must not be located directly below a socket outlet. The Log Grate must be positioned so that the plug is accessible.WARNING: Remote control contains small batteries. But as I could purchase a complete replacement fire (admittedly not a Dimplex Optimyst) for less than this I am not keen to go this route To combine for that total. . You will have to put double efforts into cleaning all the dirt formed due to tap water and you will regret using tap water in your opti-myst fire. . It is recommended that all of the water-containing components be cleaned with soap and water on a biweekly basis. How to fix the flame effect on dimplex oakhurst opts-myst fire model no ommod400. Dimplex advise that they can send a techy to fix the problem, no matter what is entailed, for 155 all-in. Learn more: https://modernblaze.com/collections/dimplex-opti-myst-vapor-fireplacesOpti-myst Water Vapor Fireplaces by Dimplex are the safe, healthy, vent-free and more affordable alternative to wood or gas fireplaces.
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dimplex opti myst repairs 2023