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MyMeter Entities in its sole discretion may amend this Agreement, and your use of this Website or the other MyMeter Entities after such amendment is posted on this Website will constitute acceptance of it by you. Except for any materials noted herein, the MyMeter Entities is owned by Accelerated Innovations, LLC. We are committed to safeguarding your privacy online. Problems should be reported to Pasadena Action Line at 713-475-5555. You shall not use the MyMeter Entities for any illegal, inappropriate, indecent or otherwise purpose. Pasadena Water & Power has upgraded its online account management to better serve you. If you don't want to receive these, you may change your preferences by accessing your profile section within your Website account. For certain purchases of Merchandise, Services or Tickets made via the MyMeter Entities and/or Vendor-operated MyMeter Entities, MyMeter Entities is required to collect sales tax. All Rights Reserved. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to accept or reject most cookies. You hereby waive any argument that any such court does not have jurisdiction over you or such dispute or that venue in any such court is not appropriate or convenient. EXCEPT FOR ANY WARRANTIES THAT MAY BE EXPRESSLY PROVIDED BY MYMETER ENTITIES AND/OR THE APPLICABLE VENDOR, THIS WEBSITE, THE OTHER MyMeter Entities, AND ALL MATERIALS CONTAINED OR DISTRIBUTED HEREIN AND THEREIN, INCLUDING, BUT NOT LIMITED TO, ALL PRODUCTS, MERCHANDISE, TICKETS AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. This Website and the other MyMeter Entities may contain links and pointers to other World Wide Web sites and resources, including, without limitation, Third Party Sales Locations and Third Party Social Networking Features. With your permission, we may also send you e-mails with special offers and promotions. Pasadena Water and Power ("PWP") , is a not-for-profit municipal utility, owned and operated by the City of Pasadena. This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. Please check your records and try again. If you would like to obtain more information about this common industry practice of network advertisers and to make choices about their use of your information, please click here. Your Website account preferences are password protected for your privacy and security. Terms of Use | Privacy Policy 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays Please contact Customer Service to reset your PIN. Water Emergencies 626.744.4138. The Residential Grid Access Charge is a flat fee of $4.50 per month; for customers who are billed bi-monthly, the charge will appear as $9.00 on each bill. 626.744.4005 BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE LIABILITY OF FANCONNT ENTITIES IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. Customers are now able to save time and paper by enrolling in paperless billing. Free home efficiency assessment and upgrades for residential customers. The Privacy Policy of this Website explains how such information collected via the MyMeter Entities may be collected and used by MyMeter Entities. By transmitting your Submissions via the Public Forum, you grant, and represent and warrant that you have the right to grant, to MyMeter Entities a worldwide, perpetual, royalty-free, non-exclusive, sub-licensable and irrevocable right and license to use, reproduce, prepare derivative works based upon, distribute, perform, sell and display your Submissions for any purpose throughout the universe, in whole or in part, in any form, media or technology known or hereafter developed. If you have questions or concerns about this Privacy Policy, you can contact us at: Or send an email to support@acceleratedinnovations.com. As time passes, MyMeter Entities may be sold along with its assets, or other transactions may occur in which customer information is one of the business assets transferred. Our registration and order forms contain a box to place your name, address, email, and or cell phone number indicating your consent to receive special offers and promotions from us. IN NO EVENT SHALL MYMETER ENTITIES OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MYMETER ENTITIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. In consideration of your use of the MyMeter Entities, you agree (i) to provide accurate, current and complete information about yourself as may be prompted by any registration forms ("Registration Data"); (ii) to maintain the security of your password and identification; (iii) to maintain and promptly update Registration Data and any other information you provide to MyMeter Entities, and to keep it accurate, current and complete; (iv) not to sell, transfer or assign your account; and (v) to be fully responsible for all use of your account and for any actions that take place using your account. This Website and other MyMeter Entities may offer you opportunities to vote in connection with certain events and also to enter games, contests and sweepstakes. We do not have an email on file for your Account Number. Please make sure to change your password the next time you log in. If you set your browser or Adobe Flash options not to accept cookies or local shared objects, you may not be able to take advantage of certain services on our Website. NOTWITHSTANDING ANY TERM IN THIS AGREEMENT, OTHER APPLICABLE TERMS AND CONDITIONS OF THE MYMETER ENTITIES OR ANY ACT OR FAILURE TO ACT BY MYMETER ENTITIES OR ITS VENDORS, YOU ARE EXCLUSIVELY LIABLE FOR ANY AND ALL SUBMISSIONS CONTENT YOU TRANSMIT VIA THE PUBLIC FORUM FEATURES OF THIS WEBSITE. If you do not agree to the terms in this Agreement, you must not use this Website and/or the other MyMeter Entities. We may allow other companies that are presenting advertisements or providing services on our pages to set and access cookies on your computer and/or web beacons or similar technologies on certain of our pages and/or certain emails sent by us. Pasadena Water and Power takes pride in providing safe, reliable, environmentally responsible water and power service at competitive rates. We do not install any spyware or adware in connection with our Website, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THIS WEBSITE OR THE OTHER MYMETER ENTITIES, INCLUDING THE AVAILABILITY OF ANY FEATURE OR FUNCTIONALITY. In addition, this Agreement may be immediately terminated at any time by MyMeter Entities in its sole discretion. USE OF THIS WEBSITE, ALL OTHER MYMETER ENTITIES AND THE PRODUCTS, MERCHANDISE, TICKETS AND SERVICES, INCLUDED HEREIN AND THEREIN, ARE AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU. Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. References to this Website and all materials contained in this Website along with otherwise accessible via Happen/MyMeter controlled Websites, other products or services will be referred to herein collectively as MyMeter Entities. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred. By using this Website and participating in the various activities and features including but not limited to Games, Votes, Contests, Sweepstakes, Merchandise and Service Purchases, and Submissions, you agree and opt in to receiving email or messages with confirmations, promotions, information and responses about various activities, promotions or features. House Number Hint: Use ONLY the numeric portion of your address and do not include the unit number for apartments. Name on Account: Enter your name EXACTLY the way it reads on your bill and make sure to include your middle initial if used. Because of federal law, we cannot knowingly collect any personal information from a child under the age of thirteen without the consent of that child's parent. We may also use cookies to enable you to use a "shopping cart" if you want to purchase goods or services while on our Website, to store your preferences associated with video streaming or other content offered from our Website and to offer you products, programs, or services based on purchase and Website usage behavior that you and/or other customers have exhibited. This Website allows you to order products supplied by independent Vendors. As a community-owned utility, PWP's first priority is to serve our customers. Pasadena Water & Power has upgraded its online account management to better serve you. ALL PURCHASES ARE SUBJECT TO PRODUCT AVAILABILITY. The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. Some services on our Website require the submission of a credit card number along with personal information in connection with a purchase, other services on our Website require the submission of personal information to the Website. MyMeter Entities may offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material (collectively, as Submissions) in connection with various features including, but not limited to, profiles, forums, bulletin boards, wiki, vanity email, auctions, contests, games, blogs, audio and/or video submissions, message boards, Q&A features and chat features (collectively, as Public Forums). THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF MYMETER ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Water Emergencies 626.744.4138. Water Emergencies 626.744.4138. IMPORTANT: Refuse only customers cannot register for the portal at this time. The Distribution Charge recovers the cost of delivering electricity from our receiving station at the edge of the City to you. We use automatic methods such as cookies (small amounts of data, which often include an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive), single-pixel GIF images ("web beacons") or similar technologies, alone or in combination with personally identifiable information you choose to provide us, to make our Website work better, to understand Website usage and trends, to deliver a more personalized experience and to improve our content and offerings. Your ability to purchase Merchandise, Tickets, Services and/or any other products offered via the MyMeter Entities is subject to limits established by your card issuer. Our Website contains links to other websites produced by operated by unrelated third parties. City Mission The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. Therefore, no personal information is disclosed in this manner. You acknowledge that by submitting your Submissions via the Public Forum, no confidential, fiduciary, contractually implied or other relationship is created between you and MyMeter Entities or between you and third party Vendors other than as expressly set forth in this Agreement. SPECIAL TERMS AND CONDITIONS APPLICABLE TO SALES OF PRODUCTS AND SERVICES; CUSTOMER SERVICE CONTACT INFORMATION, CHOICE OF LAW; JURISDICTION; ATTORNEYS' FEES, Information Automatically Collected; Cookies; Web Beacons, How You Can Review Your Personal Information. For purposes of this Agreement, such payment processor will be referred to as a "Vendor.". By participating in any such event, you signify your agreement to all special terms set forth on this Website and/or the other applicable MyMeter Entities, Team, Organization or Entity applicable to the event as well as the terms of this Agreement. You are using a browser that may not behave correctly on this site, please update your browser. MyMeter Entities may bill your credit or debit card at the time the Services, Merchandise, Tickets or any other products offered via the MyMeter Entities are ordered or shipped, and the appropriate Vendor may bill your credit or debit card at the time your Tickets are ordered or shipped. In states or regions that impose sales or use tax, a purchase is subject to tax unless specifically exempt. Pasadena will combine world class events, science and technology, arts and culture, history and architecture with great neighborhoods and opportunities for all. In the event that MyMeter Entities is unable to process charges to your primary credit or debit card on such periodic basis or in such amount, you authorize MyMeter Entities to charge an alternative card saved in the Payment Profile section of your account. 2023 Clean Power Research, L.L.C. The personal information we collect may include, but is not limited to, full name, street address, e-mail address, telephone number(s) (e.g., home, work, mobile and/or fax) and birth date. Pasadena Water & Power has upgraded its online account management to better serve you. Purchases from the MyMeter Entities are not exempt from sales or use taxes simply because they are made from the Internet or because MyMeter Entities is not required to collect sales or use tax by any particular state or region. Frequently Asked Questions Frequently Asked Questions - Water Meters (PDF) Contact Us Water Billing Email Water Billing Physical Address 1202 Southmore Pasadena, TX 77501 Mailing Address P.O. BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS AGREEMENT. This Privacy Policy applies only to this Website, unless you are notified otherwise upon accessing any third party website or product, in which case the terms and conditions set forth in such notification will apply. We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. Certain cookies that are set when some video products are accessed on our Website, called "local shared objects: or "Flash cookies," may not be managed using the settings in your web browser. P asadena Water and Power provides electricity in Pasadena in Los Angeles County, California. You represent that your Submission is an original work by you or that you have all necessary rights in it and to submit it to MyMeter Entities under the terms of this Agreement. 2016 Accelerated Innovations, LLC All rights reserved. Your temporary PIN has been sent to your email address on file with PWP. In such a case, the customer information which we have gathered may be one of the business assets we transfer. In addition and without prejudice to any other remedy available to MyMeter Entities, MyMeter Entities may immediately terminate this Agreement if you breach any term of this Agreement or other operating term set forth by MyMeter Entities in the MyMeter Entities. All Rights Reserved. None of these services are available to children under the age of thirteen and any such child is prohibited from using said services. The trademarks or service marks displayed herein are the sole property of their respective entity or licensee and may be used only with permission of the entity including but not limited to the Teams, Leagues and Organizations noted herein, MyMeter, and Accelerated Innovations, LLC. You may download one copy of the MyMeter Entities on any single computer for your personal, non-commercial home use, you must not reproduce, prepare derivative works based upon, distribute, perform or display the MyMeter Entities without first obtaining the written permission of Accelerated Innovations, LLC and the teams or organizations noted herein. This Privacy Policy is applicable to this Website. Start New Water/ Electric Service For Refuse only customers, call 626.744.4005 Quick Pay Pay your latest bill without logging into the customer portal Water or Electric Outage Update Find contact information, view FAQs, report water waste, and more Aggregate Usage Property owners with units 50,000 square feet+ to disclose energy usage (CEC) If any term in this Agreement is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. Please also be aware, MyMeter Entities may acquire this current information from our financial services partner and update the Payment Profile section of your account to include such revised payment information. Please note that we are not responsible for the privacy practices of third party websites or products. 626.744.4005 7:30 a.m. to 5:30 p.m. M-F except holidays. We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. The statements in this Privacy Policy generally about our collection and use of personal information also apply to our treatment of personal information from children under the age of thirteen. In order to purchase Merchandise, Tickets, Services or any other products via the MyMeter Entities or via Third Party Sales Locations, you may be required to provide complete and accurate personal information, including, without limitation, your name, address, telephone number, e-mail address, credit or debit card information and shipping address. Follow Pasadena Water & Power on Facebook to get timely information about programs, water and energy MyMeter Entities will be entitled to recover its court costs and reasonable attorneys' fees and expenses incurred in successfully proving any breach of any term of this Agreement. Whether any sales tax will be collected on a given purchase and the amount of tax charged depends on a number of factors including whether the seller is subject to tax in a given jurisdiction. You must notify MyMeter Entities immediately of any change in your credit or debit card information, including any change to your home address. In addition, if you click on an advertisement on our Website, you may be directed to a web page within our Website or to a third party website or product. Information on managing, accepting and rejecting these cookies is available on the Adobe website. IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY BREACH IN TRANSACTION SECURITY CAUSED BY A THIRD PARTY ARISING OUT OF OR RELATING TO ANY ATTEMPT TO PURCHASE PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. By using this Website or the other MyMeter Entities or by clicking a box that states you agree to this Agreement, you agree to be bound by this Agreement. Pasadena Water and Power's official Twitter account. . There are 66,546 customers of the company. Electric vehicle incentives to help you go green! PWP Customer Service We may be required to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants, or orders. Recently there has been an increase in scam attempts; if you receive a fraud call, hang up! Your consent also indicates that you consent to receive communications or solicitations, but if you later change your mind, you can revise your preferences by accessing your profile section within your Website account and removing your personal information.
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