No spaces, hyphens or other characters or separators. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. You will only be able to perform three attempts in order to gain a successful authorisation. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. You must provide at least one ##### element within ##### node. You do not have any Custom templates uploaded onto your Sage Pay account and have selected to use the Custom templates option within your live My Sage Pay account. No further action needed. Only whole numbers of Yen are acceptable. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. Provided vendor name does not exist in the system. The Description field can contain up to 100 characters. The message POSTed to the Sage Pay system was of an invalid type.
and cannot be the same. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. Either an INVALID or MALFORMED response was returned. Returned when a transaction is declined or rejected. You cannot execute the specified command without administrative privileges. The original transaction was carried out by a different Vendor. This Surcharge already exists (paymentsystem and currency combination). For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. Overlaps with an existing rule. The card type field contain a value which specifies the card that is being sent to us. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. Account type selected requires 3D secure authentication to process Maestro or SOLO cards. The CV2 value you supplied in the CV2 field is incorrect, it must be a three or four digit number (American Express only), exactly as printed on the card. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The RelatedVendorTxCode should always contain the original VendorTxCode of the original transaction against which you are attempting to perform your REFUND, REPEAT or AUTHORISE. You will need to check your code to ensure that your server does not send more than 100 characters within this field. If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. Looking for job perks? The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. If a value is supplied, should contain either 0 or 1. Step 1: Create a merchant session key (MSK) Generate a Merchant Session Key ( merchantSessionKey ) using your Integration Key and Integration Password to authenticate your requests. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. The ApplyAVSCV2 flag is invalid. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. E.g. Please try again. 2000 : NOTAUTHED : The Authorisation was Declined by the bank. The VendorName is invalid or the account is not active. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. The Billing Address1 contains invalid characters. The only way to test a declined payment due to insufficient funds is to manually modify the response from Sage Pay (Opayo) with the values it would return in a real scenario. element either not found, or present more than once. Any other values that are passed will result in this error message. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. Please try a different card. You will have to check the content of this field ensuring that no invalid characters are also contained. Connect and share knowledge within a single location that is structured and easy to search. I had the same issue, so created a NuGet package for this API-client code: https://github.com/joeratzer/opayo-admin-and-reporting-api-client. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. Error parsing the request XML. Only zero or positive integer. Provided token id does not exist in the system. Can anyone see what I am doing wrong. The latter rulebase is set up as default on all Sage Pay accounts. - SSL 3.0 is enabled, Sage Pay does not reach servers that are using SSL 3.0. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. A value greater than zero indicates a decline or an error. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) cannot be more than 50 if is not provided. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, Opayo merchant session key. 0800 028 1662 UK. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. If any other characters or digits are entered then this error message will be displayed. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. Please check and retry. Teams. Unable to find the transaction for the supplied. The check digit invalid. The BillingAddress and BillingPostCode are required. To help you fill in the blanks: 1 Transaction failed registration. An example would be Japanese Yen (JPY). Please check the related transaction is a AUTHENTICATED transaction. The Success URL value will need to be provided within your crypt string when posting your transaction registration. The RelatedVendorTxCode does not match the original transaction. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. An active transaction with this VendorTxCode has been found but the some data fields are different. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. The Authorisation attempt was Declined by the cardholder's card-issuing bank. The server encountered an unexpected condition which prevented it from fulfilling the request. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. Dear Sir, I'm a developer and i'm deploying Authorize.net ARB API to client website. The VendorTxCode has been used before for another transaction. Check the content of the field you passed to ensure the e-mail address is valid. You are therefore unable to perform any further refunds against the original transaction. You have not provided us with the correct value within the VPSTxId field. If you use Post or Silent Post, then the RESPMSG parameter returns the description of the RESULT code. e.g. The BillingAddress field which you have provided is longer than what is allowed. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. Q&A for work. Aug 30, 2019 at 9:05. . and then fed in to the curl http header as. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. The method specified in the Request-Line is not allowed for the resource identified. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. At a minimum, you must: Tick the Enable SagePay Form box; Enter your Vendor Name (supplied by Opayo) Enter your Encryption Password (supplied by Opayo) Save. If no card address is provided you will be presented with this error message. The client failed to send a request in the time allowed by the server. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. All VendorTxCodes should be unique. The encryption method is not supported by this protocol version. When I'm going to transaction it shows the error " Response Text: User authentication failed due to invalid authentication values." If you receive this message, a code related error has occurred on the Sage Pay systems. Cannot create a token from a token transaction. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Thanks for contributing an answer to Stack Overflow! The difference between the and value must be no greater than 50. Configure the Settings - Opayo Direct Simulator cannot find your vendor name in its database. Not the answer you're looking for? The Authorisation process failed, due to an internal server error. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. The Currency does not match the original transaction. Only zero or positive decimal values, to 2 decimal places. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. 3D-Authentication failed. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. You will receive this system message if you are passing an amount that is outside of the supported range. If you are passing any other characters, or spaces, you will receive this error. Please ensure that you only use a fully qualified URL. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. The Billing Firstname contains invalid characters. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). Cannot complete request. 2. You will receive this error message if you did not send an ExpiryDate field containing this value in your transaction registration POST. Invalid Amount field format. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. Information received from an Invalid IP address. The RelatedVendorTxCode value is too long. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). Any value longer than this will generate this system message. This will not allow us to decode your transaction registration POST. You will need to ensure that your code is sending the correct transaction details. Please check and retry, There was error processing the payment at the bank site. You can only AUTHORISE an AUTHENTICATED transaction. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. Configure the settings page to suit your business. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. You will also need to check the content of this field to ensure that it is valid. Check your code to ensure that you only use a fully qualified URL. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. Your transaction registration POST must contain an Amount field specifying the total value of the transaction that needs to be authorised. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. These variables will be reused when you create the AUTHORISE transaction (see Step 2): Please select the card type you would like to use for the transaction. Must have only one basket field specified. What were the most popular text editors for MS-DOS in the 1980s? You will need to check the URL to which you are attempting to send your POST to. If the transaction has already been VOIDed you will be presented with this error message as you are only able to VOID a transaction once. How about saving the world? You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. The TxType requested is not active on this account. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The result associated with each transaction appears on all PayPal Manager detail reports. Surcharge value for percentage cannot be greater than 100. The simulator saw the Vendor Name ''. The transaction would has failed due to the fraud rulebase which you have set up onto your account. Why in the Sierpiski Triangle is this set being used as the example for the OSC and not a more "natural"? As you have 3D secure enabled on your account, our system has provided you with the relevant data (ACSURL, MD, PaReq) to obtain 3D authentication. The SecurityKey value should contain 10 alphanumeric characters and you must always pass this value within the RelatedSecurityKey field when posting your transaction registration over to Sage Pay. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. Interpreting non-statistically significant results: Do we have "no evidence" or "insufficient evidence" to reject the null? Error (retrieving/updating or inserting) data. Extracting arguments from a list of function calls. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. We also return to you the 2 digit Decline Code from the bank. The Delivery Phone contains invalid characters. 3D Secure Authentication On this page: Overview Activate 3D secure Submit a 3D secure Transaction Step 1. The card number that you have entered on the payment pages is not a valid card type. The issue is normally associated when you are attempting to automate these actions. Please refine the search. Should not include leading zero's, and only include values in the range of 0 to 255. You will need to ensure that you are using the correct Form encryption password that has been registered to your test and live Sage Pay accounts. 3D-Authentication failed. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. You will need to check your code to ensure you are submitting the correct value. Please use the mobile device. 1800 995 085 IE SagePay made this mandatory but only supports IPv4 for now, which means they really need to sort this out before actual deadlines. The specified and combination is not valid, or the user may be locked out. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. Log in to your Sage product or service, go to Account Management and select Email. The currency field can only accept the ISO - 4217 codes. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. You can only RELEASE or ABORT a DEFERRED transaction. ##### tag either not required for this command or XML structure is incorrect. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. Any other characters or lengths will produce this error. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. Check the card number and resubmit. Cannot retrieve contributors at this time. The Vendor field should contain the vendor name supplied by Sage Pay, or selected by you when completing your online application form. Exceeded the allowed amount of commands to execute. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Everything worked as expected and a new resource has been created. The NotificationURL should ONLY respond with a Status field, a RedirectURL field and optionally a StatusDetail field. Any other values or characters will not be allowed and will result in this error message. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. Incorrect Percentage value entered. The link is: http://www.sagepay.com/system_monitor.asp. can not be less than 8 characters. Please ensure that you are posting this field with each transaction and that you use the correct value. You will need to check to ensure that the correct value is being submitted. This is a required value within the Protocol and you will need to check your code to ensure that you are sending this information for each transaction you register with Sage Pay. Configure the Settings - SagePay Form. The Authorisation was Rejected by the vendor rule-base. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. The card is not yet valid. If the card holder's name is longer than that, just send the first 50 characters in your POST. For more information please refer to the protocol guides. The Delivery Address contains invalid characters. This URL must be http:// or https:// and be less than 255 characters long. How to combine several legends in one frame? There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. A valid value is required,this must be value between 0 and 100000.00. Please contact support@sagepay.com if you need this reset. Specified already exists. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). 2 User on Card Selection page. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length.
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