CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team. TTEC Holdings, Inc. ( NASDAQ: TTEC) provides customer-experience-as-a-service. The power of big with the agility of small. TTEC - TTEC Holdings, Inc. Stock Price and Quote TIP: Upgrade to FINVIZ*Elite to get real-time quotes, intraday charts, and advanced charting tools. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail TTECs full dividends and stock split history Percentage of outstanding shares that are owned by institutional investors. It is calculated by determining the average standard deviation from the average price of the stock over one month or 21 business days. Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Design and roadmap your digital transformation, Optimize CX with AI, RPA, and machine learning, Power your voice, chat, SMS text, and social media, Deliver CX excellence with our associates, One platform, one workforce, one experience, 10 predictions shaping the evolution of customer and employee experience. TD Ameritrade does not select or recommend "hot" stories. We provide a platform for our authors to report on investments fairly, accurately, and from the investors point of view. GAAP P/E is a relative valuation measure used to determine if a stock is expensive in relation to its peers. provide context on the strength and durability of TTECs TTEC Digital has great leadership due to which all the . Empower your employees with the right training and tools to deliver amazing customer experiences. Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Privacy Policy. Make them. The two main divisions, TTEC Digital and TTEC Engage, focus on assisting customers and brands with digital communications in person, online, over the phone and through their . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de TTEC Holdings, Inc. is a customer experience (CX) as a service (CXaaS) partner for various companies, disruptive hypergrowth brands and public sector agencies. TTEC is a global customer experience company that designs, builds and operates captivating omni-channel customer experiences on behalf of the world's most innovative brands. A reconciliation of these Non-GAAP financial measures can be found in the tables accompanying this press release. The current share price compared to the 52-week low. TTEC Engage contributes the vast majority of the company's revenue, and most of the sales are derived from the United States and Canada, followed by Philippines, Asia-Pacific and India. Als u dit bericht blijft zien, stuur dan een e-mail Optimize your contact center Learn more. We help companies reduce customer effort, enable contact centre employees, and continuously optimise business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. These products and services are usually sold through license agreements or subscriptions. TTEC Engage is a 60,000+ employee service company, with customers in more than 80 countries. Learn More Contact Center Technology Omnichannel technology that delivers personal CX at scale. This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Serendebyte, a Gold-level partner, has worked with Pega since 2014. 2023 Litmos US, L.P. and affiliates. para nos informar sobre o problema. To further protect the integrity of our editorial content, we keep a strict separation between our sales teams and authors to remove any pressure or influence on our analyses and research. At a time when governments around the globe are deploying incremental investments in digital citizen experience and smart government programs, TTEC's global scale and market-leading digital CX solutions, combined with Faneuil's deep state and local government expertise, positions the company as the public sector's premier CX provider. Dividend yield allows investors, particularly those interested in dividend-paying stocks, Get the full list, Youre viewing 5 of 28 investments and acquisitions. Because when it comes to the customer experience, your frontline employees must be happy to deliver experiences that make your customers happy. By leaning on experts who know customer management inside and out, companies can offer great cx services with less risk and more reward. Style is an investment factor that has a meaningful impact on investment risk and returns. Privacy Policy and Historical volatility can be compared with implied volatility to determine if a stock's options are over- or undervalued. We use a blended contact centre training approach that combines AI-powered and live learning programs that improve speed-to-proficiency by up to 75% and employee NPS by as much as 18 points. Whether you need help operating business as usual or managing a seasonal surge, we combine the latest technology with proven approaches to keep things running. Although we believe that our forward-looking statements are reasonable, they depend on many factors outside of our control and we can provide no assurance that they will prove to be correct. Market data and information provided by Morningstar. PitchBooks non-financial metrics help you gauge a companys traction and growth using web presence and social reach. Working with a contact centre outsource partner provides numerous cost and innovation benefits while improving the customer experience. Benzinga. TTEC reports financial results for two business segments: TTEC Digital (Digital) and TTEC Engage (Engage). Transparency is how we protect the integrity of our work and keep empowering investors to achieve their goals and dreams. The measure of a security's volatility in relation to the S&P 500. Whether youre rolling out a new strategy, testing a new service channel, or just trying to optimise existing processes, Our resources library of trend reports, expert perspectives, and case studies can help you stay ahead of the competition. Financial highlights for the two segments are provided below. These are established companies that reliably pay dividends. Provide specific products and services to you, such as portfolio management or data aggregation. TTEC Digital Design, build and operate tech-enabled, insight-driven CX solutions, TTEC Engage Digitally-enabled customer care, acquisition, and fraud mitigation services. We undertake no obligation to update them, except as may be required by applicable law. Please help us protect Glassdoor by verifying that you're a Whether you are starting from scratch or have a plan in place, we will meet you where you are. select two ttec engage products Public Fundamental Data provided by Morningstar, Inc. System and method for object-oriented pattern matching in arbitrary data object streams, Method for collecting data using a user interaction event-driven data collection system, Chief Information Security Officer & Vice President, Board Member & Member of Audit Committee Chair and Compensation Committee, Youre viewing 2 of 16 competitors. Learn more about Litmos customer success stories. publish chart | save to portfolio | create alert | compare perf. based on historical, rather than current, valuations. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service, TTEC named to Forbes list of Best Employers for Diversity 2023 for third time. The company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds . ($50.2 Million or 8.5 Percent of Revenue Non-GAAP) Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have . an. If no new dividend has been announced, the most recent dividend is used. TTEC Holdings Inc provides customer engagement management tools and services. And we have unwavering standards for how we keep that integrity intact, from our research and data to our policies on content and your personal data. Leveraging next gen digital and cognitive technology, the company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. Thats why we hire, train and celebrate brand ambassadors who live and breathe our clients values every day, in every channel, every time. Historical valuations generally do not reflect Market capitalization is calculated by taking a companys share price and multiplying it by the total number of shares. Reuters shall not be liable for any errors or delay in the content, or for any action taken in reliance on any The company provides its outcome-based customer engagement solutions through TTEC Digital which designs and builds customer experience consulting and technology solutions and TTEC Engage which operates customer care, growth and trust, and safety services. our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerwhether it's face-to-face, online, over the phone, on social media, or via a mobile . Important factors that could cause our actual results to differ materially from those indicated in the forward looking statements include, among others, the risks related to our business operations and strategy, including the risks related to our strategy execution in a competitive market; our ability to innovate and introduce technologies that are sufficiently disruptive to allow us to maintain and grow our market share; risks inherent in the reliability of our information technology systems; risks related to our information technology infrastructure's cybersecurity in general, and criminal activity such as ransomware, other malware and data exfiltration or destruction in particular, which can impact our ability to consistently deliver uninterrupted service to our clients; our dependence on third parties for our cloud solutions; risks inherent in our transition to a work from home environment; our ability to attract and retain qualified and skilled personnel at a price point that we can afford and our clients are willing to pay; our M&A activity, including our ability to identify, acquire and properly integrate acquired businesses in accordance with our strategy; the risk related to our international operations; the risks related to legal and regulatory impact on our operations, including rapidly changing laws that regulate our and our clients' business, such as data privacy and data protection laws, regulatory changes impacting our healthcare businesses, financial and public sector specific regulations, our ability to comply with these laws timely and cost effectively; and the cost of wage and hour litigation in the United States; the impact of the COVID-19 pandemic and post-pandemic economic and regulatory realities on our business and our clients' business; and risks inherent in our equity structure including our controlling shareholder risk, and Delaware choice of dispute resolution risks. Reconciliation of Non-GAAP Income from Operations and EBITDA: Cybersecurity incident related impact, net of insurance recovery, Write-off of acquisition related receivable, Changes in acquisition contingent consideration, Add: Asset impairment and restructuring charges, Add: Amortization of purchased intangibles, Add: Cybersecurity incident related impact, net of insurance recovery, Add: Changes in acquisition contingent consideration, Add: Write-off of acquisition related receivable, Less: Changes in valuation allowance, return to provision adjustments and other, and tax effects of items separately disclosed above. The segment is engaged in contextual integration and orchestration of customer relationship management (CRM), data, analytics, CXaaS technology, and intelligent automation. a particular companys sales or revenues. Unlock Our Full Analysis With Morningstar Investor, TTECs full dividends and stock split history, Transparency is our policy. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. DENVER, Nov. 9, 2022 /PRNewswire/ --TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest, global CX(customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the third quarter, ended September 30, 2022. Onshore, offshore, nearshore, or at home with virtual software, we equip clients with the facilities, people, processes, and modern omnichannel technologies that build value across every interaction on all channels. TTEC Digital has excellent pay benefits. We combine service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. TTEC Engage segment provides the digitally enabled CX managed services. Market data and information provided by Morningstar. End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations. We continued to accelerate our diversification strategy by expanding into new nearshore and offshore delivery locations, growing with new and embedded base clients across strategic verticals, innovating in our comprehensive portfolio of digital CX solutions, and deepening collaboration with our best-in-class CX technology partners," commented Ken Tuchman, chairman and chief executive officer of TTEC. Lamentamos pelo inconveniente. Cision Distribution 888-776-0942 transforms customer experiences. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2021 and any subsequent filings with the U.S. Securities and Exchange Commission (the "SEC") which are available on TTEC's website www.ttec.com, and on the SEC's public website at www.sec.gov. Founded in 1982,the Company'ssingular obsession withCX excellence has earned it leading client NPS scores across the globe. Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs. Together, we utilize a holistic approach, applying solutions from two centers of excellence, Engage and Digital. This acquisition significantly advances the pace and scale at which we can deliver end-to-end CX automation to our clients via TTEC's Humanify Technology Platform. ($35.0 Million or 5.9 Percent of Revenue Non-GAAP) "Hot" indicates urgent and noteworthy news stories as determined by providers Dow Jones or The lower the Forward P/E, the cheaper the stock. TTECs end-to-end Customer Experience as a Service (CXaaS) platform combines the technology, talent, and services to build effortless experiences for customers and employees alike. In addition to training their own employees, sales and service teams, TTEC provides Call Center Outsourcing Solutions for their clients and needed to partner with a training provider to onboard and train Call Center Agents quickly and efficiently. TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to develop customer engagement strategies. TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. Learn how it impacts everything we do. Serving iconic and disruptive brands, TTEC's outcome-based solutionsspan the entire enterprise, touch every virtual interactionchannel, and improve each step of the customer journey. "We are pleased with our execution and financial performance in the third quarter as we continue to navigate the dynamic macroeconomic environment alongside our clients," commented Dustin Semach, chief financial officer of TTEC. TTEC Holdings Inc provides customer engagement management tools and services. om ons te informeren over dit probleem. TTEC is a global customer experience company that designs, builds and operates captivating omni-channel customer experiences on behalf of the worlds most innovative brands. Es besteht kein Kaufzwang wir bitten dich noch nicht mal um die Angabe einer Kreditkarte. About TTEC:TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading digital global customer experience (CX) technology and services company focused on the design, implementation and delivery of transformative customer experience, engagement and growth solutions. This site uses cookies and by using the site, you are consenting to this. Thats why we hire, train and celebrate brand ambassadors who live and breathe our clients values every day, in every channel, every time. Headquartered in Dallas, Texas, Serendebyte was founded in 2013 and employs a workforce in India, the U.S. and Canada serving industries including financial services, insurance, healthcare, aviation, retail and consumer products. Find out what works well at TTEC from the people who know best. Our authors can publish views that we may or may not agree with, but they show their work, distinguish facts from opinions, and make sure their analysis is clear and in no way misleading or deceptive. TTEC Digital launches Optics for Google CCAI Platform, TTEC expands European capabilities, announces Adam Foster as President of TTEC EMEA. TTEC Engage segment provides the digitally enabled CX managed services. The company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud mitigation, and data annotation solutions. TTEC Holdings, Inc. is a customer experience (CX) as a service (CXaaS) partner for various companies, disruptive hypergrowth brands and public sector agencies. Sabre, a global travel technology provider, increases revenue by using Litmos to train their sales and technical teams. * Trading data in this section is delayed by at least 15 minutes. Yes. to compare the relationship between a stocks price and how it rewards stockholders through dividends. Factors that could cause TTEC's results to differ materially from those described in the forward-looking statements can be found in TTEC's Annual Report on Form 10-K for the year ended December 31, 2018, which has been filed with the U.S. Securities and Exchange Commission (the "SEC") and is available on TTEC's website www.ttec.com, and on the SEC's public website at www.sec.gov. Value investors frequently look for companies that have low price/book ratios. the Reuters Group of companies around the world. TTEC partnered with Litmos to help this client, and over a weekend they got the system deployed. If dividend payments are inconsistent, as with many ADRs, the annual dividend is calculated by totaling the regular dividends paid over the trailing 12 months. Acquisition expands TTEC's intelligent automation solutions for customer and employee experience. The main competitors of TTEC include Kforce (KFRC), Cross Country Healthcare (CCRN), HeadHunter Group (HHR), Kelly Services (KELYA), Barrett Business Services (BBSI), TrueBlue (TBI), ManpowerGroup (MAN), Insperity (NSP), Aurora Innovation (AUR), and Huron Consulting Group (HURN). TTECs price/forward earnings is 15.79. Reiterates Outlook for Full Year 2022. Our industry specific CX solutions can help. The Company's 62,700 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Get the full list, Youre viewing 5 of 9 board members. Peer performance insights compare the companys ESG performance to the performance of selected peers to help inform future ESG decisions and drive internal performance improvements.
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